Privacy Policy
Introduction
AuditQ ("we," "our," or "us") provides food safety compliance software designed for QA teams and food safety professionals. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our marketing website at auditq.eu and its subdomains.
This policy applies only to our marketing website. If you use our AuditQ platform as a registered user, additional terms and data processing agreements apply.
Data Controller
The data controller responsible for your personal data is:
AuditQ
Fabriekstraat 37
9200 Dendermonde
Belgium
Email: hello@auditq.eu
Information We Collect
Contact Form Submissions
When you submit our contact form or request a demo, we collect:
- First and last name
- Email address
- Company name
- Phone number (optional)
- Your message or inquiry
Cookies and Tracking Technologies
We use cookies to improve your browsing experience. With your consent, we may also use analytics and marketing cookies. For detailed information about our cookie usage, please see our Cookie Policy.
Automatically Collected Data
When you visit our website, we may automatically collect:
- IP address (anonymized where possible)
- Browser type and version
- Operating system
- Pages visited and time spent on each page
- Referring website URL
- Country and general location (not precise)
How We Use Your Information
Contact Form Data
- Respond to your inquiries about AuditQ
- Schedule and conduct product demonstrations
- Send you a confirmation email when you submit the contact form
- Follow up on your interest in our food safety compliance solutions
Website Analytics
- Understand how visitors use our website
- Improve website content and user experience
- Identify and fix technical issues
- Measure the effectiveness of our marketing efforts
Legal Basis for Processing (GDPR)
Consent (Article 6(1)(a) GDPR)
- Non-essential cookies (analytics, marketing)
- Marketing communications beyond initial inquiry response
Contract Performance (Article 6(1)(b) GDPR)
- Responding to your contact form submissions
- Providing requested product information or demos
Legitimate Interests (Article 6(1)(f) GDPR)
- Website security and fraud prevention
- Basic website analytics to improve user experience
- Ensuring proper website functionality
Third-Party Service Providers
We use the following third-party services to operate our website:
Supabase
Database hosting for contact form submissions
Data location: European Union
Resend
Email delivery service for contact form confirmations
Data location: United States (with appropriate safeguards)
Lovable (Hosting)
Website hosting and deployment
We do not sell, trade, or rent your personal information to third parties. Our service providers only process data on our behalf and are bound by data processing agreements.
Data Retention
Contact Form Data
3 years
Or until you request deletion
Analytics Data
26 months
Aggregated and anonymized
Essential Cookies
Session or up to 1 year
Required for website function
Marketing Cookies
Up to 2 years
With your consent only
Your Rights Under GDPR
As a data subject in the European Economic Area, you have the following rights:
Right of Access
Request copies of your personal data
Right to Rectification
Correct inaccurate or incomplete data
Right to Erasure
Request deletion of your data
Right to Restriction
Limit how we process your data
Right to Portability
Receive your data in a portable format
Right to Object
Object to certain types of processing
How to exercise your rights: Send an email to privacy@auditq.eu with your request. We will respond within 30 days.
If you believe we have not handled your request appropriately, you have the right to lodge a complaint with the Belgian Data Protection Authority (Gegevensbeschermingsautoriteit):
Drukpersstraat 35, 1000 Brussels, Belgium
Website: www.gegevensbeschermingsautoriteit.be
Data Security
We take the security of your personal data seriously and implement appropriate measures:
- Encryption in transit: All data transmitted to and from our website is encrypted using HTTPS/TLS
- Secure storage: Contact form data is stored in encrypted databases with access controls
- Access controls: Only authorized personnel have access to personal data
- Regular updates: We keep our systems and security measures up to date
While we strive to protect your personal data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but will notify you of any breach affecting your data as required by law.
International Data Transfers
Your data is primarily stored and processed within the European Union. However, some of our service providers operate in the United States:
- Resend (email delivery): US-based, with Standard Contractual Clauses (SCCs) in place
When data is transferred outside the EEA, we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission, to protect your personal data.
Children's Privacy
Our website is intended for business professionals and is not directed at individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us at privacy@auditq.eu and we will promptly delete such information.
Contact Us
If you have questions about this Privacy Policy, wish to exercise your data rights, or have concerns about how we handle your data, please contact us:
AuditQ
Privacy inquiries:privacy@auditq.eu
General inquiries:hello@auditq.eu
Fabriekstraat 37
9200 Dendermonde
Belgium
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
When we make changes, we will update the "Last updated" date at the top of this page. For significant changes, we may provide additional notice such as a banner on our website. We encourage you to review this Privacy Policy periodically.
